FAQ's
What help is available to help me pay for childcare?
Find all the available schemes here: https://www.gov.wales/get-help-paying-childcare
What benefits do I qualify for after having children?
Find out what you’re eligible for here: https://www.gov.uk/benefits-calculators. Or call the Citizens Advice Benefits Helpline on 0800 702 2020.
How do I find out if I am in a Flying Start area?
Email: FIS@blaenau-gwent.gov.uk with your full name; full address; your little one’s name; and their date of birth.
When do I need to apply for a nursery or reception place?
Find all relevant dates here: https://www.blaenau-gwent.gov.uk/en/resident/schools-learning/school-admissions/nursery-admissions/.
I have concerns about a child
Visit: http://www.gwentsafeguarding.org.uk/ or call our Information and Advice team on 01495 315700 and choose option 2 for Children’s Social Services.
How do I find childcare in my area?
Visit: https://www.childcareinformation.wales/?locale=en-GB
What can I expect when I contact the Family Support Hub?
When you contacting us, you’ll receive a friendly, professional service. Your enquiry will be kept confidential, and we’ll do our best to answer your questions and share helpful information. If needed, we’ll guide you to other services for further support.